As the founder of Luxurious Lash , my mission is to provide a relaxing and professional beauty experience for every client. At our lash bar in Farmingville, we specialize in creating beautiful, customized lash extensions — from full sets to fill-ins — designed to enhance your natural beauty. Beyond lashes, Luxurious Lash also offers a range of beauty services including waxing, nail care, and lash perming. Our goal is to help every client feel confident, refreshed, and cared for through high-quality services and attention to detail. We value our clients’ time and strive to provide the best service possible. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. All payments and deposits are non-refundable, and once a service is completed, all sales are final. However, if you have any concerns about your lashes, please contact us within 24–48 hours so we can assess and, if needed, arrange a small touch-up. At Luxurious Lash, beauty is more than a service — it’s an experience.
At Luxurious Lash Inc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, or book our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources. The types of information we may collect include:
Name, email address, phone number, mailing address, payment information, appointment history, service preferences, and any other information you choose to provide when booking appointments or contacting us.
- Contact Details: Name, email, phone number, and address used to schedule and confirm your appointments.
- Payment Information: Credit card or payment details processed securely through our payment processors. We do not store full card numbers.
- Service History: Records of services received, products purchased, and preferences noted during consultations.
- Health Information: Any allergy or sensitivity information you disclose to ensure we provide safe treatments.
- Communications: Messages, feedback, reviews, and inquiries you send us via email, phone, or social media.
- Usage Data: Information collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
- Schedule, confirm, and manage your appointments and bookings.
- Process payments and send receipts or invoices.
- Send appointment reminders, follow-up care instructions, and service updates.
- Personalize your experience based on your service history and preferences.
- Send promotional offers, newsletters, and beauty tips — only with your consent.
- Respond to your inquiries, comments, and requests.
- Improve our website, services, and overall client experience.
- Comply with legal obligations and resolve disputes.
We only send promotional emails if you have opted in to our newsletter or marketing list. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Payment Processors (e.g., Stripe, Square) |
Process transactions securely | Payment details only |
| Booking Software (e.g., Booksy, Vagaro) |
Manage appointments and schedules | Name, contact, appointment info |
| Email Marketing (e.g., Mailchimp) |
Send newsletters and promotions | Name, email (opt-in only) |
| Legal Authorities | Compliance with legal obligations | As required by law |
All third-party service providers are contractually obligated to protect your information and may not use it for any purpose other than the services they provide to us.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL Encryption: All data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology.
- Secure Payment Processing: We use PCI-DSS compliant payment processors and never store full card numbers on our systems.
- Access Controls: Client information is accessible only to authorized staff members on a need-to-know basis.
- Regular Security Reviews: We periodically review and update our security practices to address emerging threats.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us recognize you on return visits.
- Essential Cookies: Required for the website to function properly (e.g., booking sessions, shopping cart).
- Analytics Cookies: Help us understand how visitors interact with our website using tools like Google Analytics. Data is aggregated and anonymized.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness, only if you consent.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.
Your Rights & Choices
You have the following rights regarding your personal information. To exercise any of these rights, contact us at privacy@luxurious-lash.com.
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, machine-readable format where technically feasible.
- Restriction: Request that we limit processing of your information in certain circumstances.
We will respond to all verified requests within 30 days. We may require identity verification before processing your request.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information from our records.
Clients under 18 years of age must have parental or guardian consent before receiving any services at Luxurious Lash Inc.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms (Instagram, Facebook) and review sites (Yelp, Google). We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. Our Privacy Policy applies solely to information collected by Luxurious Lash Inc.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Appointment Records: Retained for up to 5 years to provide consistent service quality and track your preferences.
- Financial Records: Retained for 7 years as required by tax and accounting regulations.
- Marketing Data: Retained until you unsubscribe or request deletion.
- Website Analytics: Aggregated and anonymized data retained for up to 26 months.
When we no longer need your information, we securely delete or anonymize it.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website with a revised "Last Updated" date.
- Sending an email notification to clients on our mailing list for significant changes.
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address: 1075 Portion Road, Farmingville, NY, USA
Email: privacy@luxurious-lash.com
Phone: (631) 346-3222
Hours: Monday – Saturday, 9am – 8pm | Sunday, 10am – 6pm
We aim to respond to all privacy inquiries within 5 business days.